If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. Please note, each style of short has a different size guide.

Once an order is placed, we are unable to alter or cancel it at this time as we ship the item asap after the order is placed.

Should the item(s) not work out, make sure to contact us on support@alluresports.co.uk for information to return for a refund.

Orders are shipped Monday to Friday excluding UK Bank Holidays.

Please allow 1-2 business days for order processing. This may take longer during special releases, major holidays and sale periods.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. You are responsible for any duty or taxes to be paid within your country.

Destinations outside of the UK may include customs taxes. They are not calculated at checkout or included in the price of the product. Please check your country's regulations for details on import fees, which are not our responsibility, but are specific to each country.
Allure Sports is not responsible for these added costs.
No refunds will be given if you refuse to pay these fees. All costs resulting from local regulations are the exclusive responsibility of the customer. These charges are to be paid by the customer to the delivery company or local authorities at the time of receiving the order.

We use local courier partners. Royal Mail is used within the UK. If ordering from outside of the UK, Royal Mail will pass to your local courier once it enters your country. You’ll be asked to select a delivery method during checkout.

We don't do exchanges unfortunately, due to changing stock levels. However we will happily refund you (if you meet our return criteria) and give you a discount code to repurchase.

You have 15 days (from the date your item was received) to let us know you want to return your order. Then an additional 15 days to send your package. You will receive your refund within 14 days of us receiving the goods back.

For hygiene reasons, we cannot offer refunds for sweat suits, hand wraps, compression shorts or any customised items.

Items must be unworn, unwashed, undamaged with the original clear plastic bag packaging. No dirt or grubbiness must be visible on the item.

If your item fails to meet the above criteria - you will not be refunded.

Your name and order number must be clearly displayed inside the package. Not including this will delay your refund or mean that we cannot identify your order to give you a refund.

Contact us on support@alluresports.co.uk to organise your return.

Custom items are non returnable & non refundable. Designs cannot be changed once payment has been sent. Mock up designs are final once agreed between Allure Sports and the customer. Sizing on custom designs cannot be exchanged unless the wrong size was given to you, in which case Allure Sports will replace all goods free of charge.

You can exchange or have a replacement item if faulty (ripped, torn, wrong size was given, stitching has come apart) or if the wrong design than the confirmed mock up, was given. We must be informed within 5 days of you receiving your order. You are responsible for any import duties to be paid.

Please check the following before contacting our customer service team:

• Check you have received an email confirming your order has been dispatched.
• 
Check the tracking information that is included in your dispatch confirmation email using the relevant link.
• 
Check for emails, phone calls and attempted delivery cards from one of the couriers, it may be that your parcel is being held at your local depot awaiting collection or redelivery.
• 
Check nobody at your address has taken the delivery on your behalf