custom orders
Have a question about our custom products? Send us an email at custom@alluresports.co.uk or complete the form below and we'll get back to you as soon as possible.
If you are ready to get started with your design, please click the button below
frequently asked questions
What is the lead time?
Once full payment has been made, the item will begin production. You will receive your item 3-4 weeks after the final payment.
For large bulk orders and custom equipment this may be slightly longer and up to 6 weeks.
If you require your items for a specific date, please let us know this at the start and we can advise if this is achievable or not.
Is there a minimum order quantity?
No, there are no minimum order quantities across our custom range. Whether you're looking to create a single piece for yourself or a full team order, we can accommodate projects of all sizes.
Can I order a sample?
Yes. We offer the option to purchase a sample before proceeding with a bulk order. Sample pieces are charged at the standard single-item rate.
Should you decide to proceed with a bulk order afterwards, the difference in pricing can be deducted from your final order total.
Please note that production lead times still apply:
- Sample orders: approximately 3-4 weeks
- Bulk orders: approximately 3-6 weeks from the date payment is received.
Lead times always begin from the date payment has been received for the relevant order. If a sample is ordered first, the bulk order production timeline will begin separately once payment for the bulk order has been made.
Can you help me with my design?
Yes. Simply send us your colour scheme, inspiration images, themes or ideas, and our team can create a custom mock-up for you.
Whether you have a clear vision or just a rough concept, we'll work with you to bring your ideas to life.
Do you ship internationally?
Yes, we ship worldwide and regularly work with fighters, gyms and brands across the globe.
If you need your kit for a specific date, please let us know your location to incorporate this into our shipping time.
Can I reorder in the future?
Yes. We keep all designs on file, making reorders quick and straightforward.
If you are reordering an existing design or simply making minor changes, such as updating sponsor logos, you will not be required to pay another design deposit.
However, if you would like a completely new design created, a new design deposit will be required as this will be treated as a new project.
Do you offer gym packages?
Yes. We offer bespoke pricing and bulk discounts for gyms, clubs and teams.
Please provide as much information as possible regarding the products, quantities and design requirements so we can provide an accurate quotation.
Can you remake my AI-generated design?
Yes, we can work from AI-generated concepts and inspiration images.
However, please note that we cannot guarantee an exact replica. To achieve the most accurate result possible, we require all logos and artwork in vector format, PNG or high-quality JPEG files.
Simply sending a mock-up generated by ChatGPT or another AI tool may not provide enough detail for an exact recreation. We will always aim to get as close as possible, but we ask that customers have realistic expectations regarding the final result.
What do you need from me to begin my custom order?
To begin the design process, we require a £20 design deposit. That can be paid here
We will then need:
- The products you would like to customise
- A detailed description of your design
- Preferred colours and themes
- Any logos, names or sponsors to be included
Our team will then create your initial mock-up.
Once you are happy with the design, we will finalise quantities and sizing before sending your full invoice. Production will begin once full payment has been received.
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